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Dispute Resolution

Dispute Resolutions

Employment-related civil lawsuits are becoming more common, often with employers losing significant amounts of money in settlements and legal fees. Managers and company officers are often sued individually, being forced to pay out of their own pockets. A serious claim could result in unimaginable loss to your company and its invaluable people.

ContinuumHR provides a Dispute Resolution Program to our clients through the American Arbitration Association – at no additional cost.

This program could save your business from unexpected and devastating lawsuits by working to resolve the issue with a disgruntled employee before it ever gets to court.

For more information about Dispute Resolution Services, call ContinuumHR at 877-633-4333.

Avoid the Courtroom There have always been disputes and disagreements. This will not change. Many disputes occur in the workplace. Some companies purchase insurance against the possibility of such an outcome. For a small business this can be prohibitively expensive, with premiums ranging from $25,000 to $100,000 annually. The Dispute Resolution Program effectively eliminates the need for attorneys and courts and their cost to be involved, and avoids the expense of high priced insurance premiums. Employers can depend on the Dispute Resolution Program to settle disputes without having to go to court.

Resolve Issues & Avoid High Costs

With the Dispute Resolution Program, the employers and employees agree in advance to settle any disputes (except those related to workers’ compensation or state unemployment procedures), through the fair and impartial process of the Dispute Resolution Program

The Dispute Resolution Program, included in our administrative fee at no extra cost, gives you access to a process that can save your business from the costly employee lawsuits you fear. At the same time, it gives employees with legitimate grievances fast, fair, and reasonable decisions that are not subject to the lawsuit lottery verdicts bestowed by juries.

How The Program Works

The Dispute Resolution Program is a 4 level process designed to effectively eliminate the need for litigation, while providing a legitimate means for both employers and employees to settle their disagreements

Level One – Open Door Policy

The employer and employee meet to discuss any issue related to a possible grievance that the employee may have. At this level, the dispute is only between the employee and the employer, and should hopefully be resolved at this level.

Level Two – Human Resources

If the dispute cannot be resolved at Level One, the employee may choose to contact ContinuumHR Human Resources. At this point, Human Resources will meet with both the employee and employer in an effort to resolve the dispute.

Level Three – Mediation

At this level, the two parties involved in the dispute sit down with a skilled mediator and try to reach an agreement.

Level Four – Binding Arbitration

If no agreement is reached in the mediation process, either party can require binding arbitration. This means that the two parties and their legal counsel present their case to one or more arbitrators. Decisions reached in arbitration are legally binding and enforceable. It is the hope of ContinuumHR that our clients will never need to utilize levels three and four of this program. We offer it to you as part of our total service package so that you and your employees can have peace of mind, and avoid the pain of potential lawsuits.

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